Expert team committed to helping all with hope.
Electrician Abilene, TX takes our customers’ trust very seriously, and a big part of that trust is how we handle your personal information. This Privacy Policy explains what information we collect when you use our website or contact us for electrical services in Abilene, Texas and the surrounding area, why we do it, and what your rights are with that information. By using our website or requesting services, you agree to this policy.
Some terms are used repeatedly in this policy, so it’s a good idea to clarify their meanings at the outset.
When you request a quote, book an appointment, or fill out a contact form, we typically ask for your name, phone number, email, and service address including city, state, and ZIP code. We can also ask what the problem is so our technician can be prepared whether it’s a tripped breaker, installing a new EV charger, or upgrading a whole panel.
In addition, our website automatically collects some technical information when you visit it such as your IP address, browser type, which pages you view, how long you stay, etc. If you’re browsing from a mobile or tablet, your device type and operating system may also be recorded. These do not identify you personally in any way, but they help us understand how the site is being used and where we can improve.
We also use cookies. Some cookies are absolutely essential to keep the site running without them, things like the contact form wouldn’t load properly. Some cookies remember your preferences so you don’t have to re-enter all your information the next time you visit. And some cookies are purely for analytics. If you want, you can disable cookies from your browser settings, but some features may not work properly.
Basically, to run our business properly and serve our customers well. This includes providing quotes, scheduling appointments, confirming and informing when the technician will arrive, and billing them after the work is done. In addition, we are required by law to keep records as a licensed electrical contractor in Texas. Occasionally, we may send out seasonal offers or safety tips to existing customers which you can opt-out of at any time.
By analyzing the aggregate information on the website, we also understand which services are in high demand and how the site can be improved. This is not to create a profile of any individual visitor but to understand patterns in the behavior of everyone together.
We do not sell your information that’s clear. However, information may be shared in certain circumstances. We work with some outside vendors for scheduling, payment processing, or customer texts/emails, and they are only given as much information as they need to do their job.
Sometimes we have to disclose information by law such as in response to a legitimate request from a court or government authority or when necessary to protect someone’s safety or the legal interests of the company. And if the business is ever sold, merged, or reorganized, customer information may be part of that process—in which case you will be notified in advance. Otherwise, information is not shared with anyone else without your consent.
If you provide a phone number or email address on the website such as in a quote request form we may contact you by text or email. Typically, this will be to confirm an appointment, update you on the technician’s arrival, or occasionally, to provide promotional offers.
By providing information, you agree to receive these messages. We try to keep the frequency reasonable, but only relevant to your service activity. If you don’t want to receive them, simply reply “STOP” to any text or click unsubscribe in an email that’s it. This will not affect your ability to receive our services—even if you opt out of the text/email, you will still receive the electrical work you were doing.
Your information is kept for as long as is reasonably necessary—to complete the work, maintain financial and tax records, meet state licensing requirements, or resolve any disputes. Website usage information is generally not kept for that long, unless longer retention is necessary for security or performance reasons.
You may request access to the information we hold about you, request corrections if there are any inaccuracies, or request deletion of the information unless legally required. You may also opt out of receiving marketing messages at any time. We will take action by contacting us using the contact information below.
We take reasonable and industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmitting or storing information electronically over the Internet is 100% secure, and we cannot make any promises we cannot keep.
Our services are for adults looking for an electrician for their home or business. We do not knowingly collect information from anyone under the age of 13. If this ever happens, we will remove that information from our records as soon as we become aware of it.
Sometimes our site may link to other sites such as generator or EV charger manufacturer pages. When you visit those sites, their own privacy policies apply, not ours. So it’s a good idea to check those sites’ policies as well.
We may occasionally update this policy if there are changes to our services, the law, or internal procedures. Whenever there are changes, the date above will be updated. So it’s a good idea to check this page from time to time.
If you have any questions about this policy, please feel free to contact us.
Electrician Abilene, TX
Serving Abilene, Texas and surrounding areas
Phone: (325) 326-5306
Email: marketing@electricianabilene.com
Website: www.electricianabilene.com
